Quality Inn & Suites Altoona - Des Moines

I cannot express enough gratitude to the management of this hotel, especially Corey, for their kindness and understanding. Due to unexpected circumstances, I found myself in a difficult situation that could have prevented me from staying, but the team went above and beyond to assess everything carefully and accommodate me. Their compassion and willingness to help truly made all the difference, turning what could have been a stressful experience into one of comfort and relief. Exceptional service like this is rare, and I deeply appreciate their thoughtfulness. Thank you again!

breakfast was ok eggs were nasty but the rest was ok pool was good needed a hot tub conveniant to get to and was where we wanted to be close to shopping also

We had an awesome experience at this hotel. The staff was very friendly. We asked if we could check in early and the manager had no problem with us coming in early. He waived the extra fee for us. When we got into the room if was very clean and even smelled clean. The beds and pillows were absolutely the most comfortable I have ever slept in. It was wonderful.

We found rooms to be clean and comfortable. There was a free breakfast that was modest -- appropriate for the rate paid. Would stay again

I like that the staff was very nice rooms was clean staff was willing to accommodate you if you needed anything or wanted anything